September 6, 2009

We are now the largest privately owned auction company in Arizona...

Are we?  We don't know.  The definition of "privately owned" makes it impossible to tell if one private company is "larger" than another.  None of our privately owned competitors make their sales numbers public so there is no way to tell which of the five large auction companies in Arizona is the "largest".

This is why we were surprised (but not shocked) when a couple of you brought it to our attention that one of our competitors is now claiming to be the "largest privately owned auction company in Arizona".  We were surprised because it is simply an impossible statement to accurately make, but not shocked because the company in question...well...you know.

What difference does it make anyway?  Another of our competitors also claims to be the "fastest growing auction company in Arizona" - another statistic that is impossible to determine and therefore the statement is false.  So whether we are the largest auction company in Arizona or the fastest growing is irrelevant to us.  All we want to be is the BEST auction company in Arizona.

We LISTEN to YOU.  What that means to us right now is that we make your experience better at our regular auction facility.  Although we had three auction rings going at our last auction, we didn't finish till 6PM.  So starting in October we are going to hold two regularly scheduled auctions, on the first AND third Wednesdays of each month.  This should reduce the size of our auctions and make it easier and more convenient for you because even if you want to bid on every asset in our auction, it should not take more than 4 or 5 hours.

We are also completely revamping our clerking and checkout software and procedures to make sure that we are able to speed up the checkout process.  We know that the lines at our last auction were way too long and we are going to make sure that we are able to serve you faster and better at our next auction.

We are, and have always been, a state-wide auction company.  Another outrageous and untrue statement made by one of our competitors is that they are the only state-wide auction company in Arizona simply because they conduct auctions in Tucson as well as Phoenix.  This year we have conducted auctions in, or sold assets from, every city in the Phoenix Metro Area, every city in the Tucson Metro Area, Flagstaff, Page, Sedona, Prescott, Chambers, Bullhead City, Lake Havasu, Show Low, Concho and many others.

Besides us, there are two other large, state-wide auction companies who have been in business for more than 20 years and don't make outrageous and untrue claims or comparisons about themselves and their competitors.  Our state is well-covered by these three very professional and experienced auction companies.  Between the three of us we sell well over $100 million in assets per year.  In Arizona there is simply no reason to do business with auction companies who make false claims.